These Terms and Conditions Agreement govern the use of the Spaza Eats food and grocery delivery service provided by Spaza Eats to users.
By accessing or using the Service, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these terms, please do not use the Service.

1. Service Description

1.1 Spaza Eats is an online platform that connects Users with local restaurants,grocery stores, and other food providers ("Merchants") for the delivery of food andgrocery items.
1.2 Spaza Eats acts as an intermediary between Users and Merchants. The Company does not prepare or sell any food or grocery items and does not guarantee the quality, safety, or accuracy of the products provided by the Merchants.

2. User Responsibilities

2.1 You agree to provide accurate and complete information during the registration process and to keep your account information up to date.
2.2 You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.
2.3 You agree to use the Service for lawful purposes only and to comply with allapplicable laws and regulations while using the Service. 2.4 You acknowledge that the Company may collect and use your personal information as described in the Privacy Policy.

3. Ordering and Delivery

3.1 Users can place orders through the Spaza Eats website or mobile application.
3.2 The Company reserves the right to refuse any order for any reason.
3.3 Delivery times provided by the Company are estimates and may vary due to traffic, weather conditions, or other unforeseen circumstances.
3.4 Users are responsible for providing accurate delivery addresses and contact information. If you provide incorrect information, resulting in unsuccessful delivery,you may be charged a redelivery fee.
3.5 Users are responsible for inspecting the delivered items upon receipt. If there are any issues or discrepancies with the order, Users should contact Customer Support within a reasonable time period.

4. Pricing and Payments

4.1 Prices for food and grocery items listed on Spaza Eats are set by the Merchants.The Company reserves the right to modify the prices displayed on the Service at anytime.
4.2 Users are responsible for paying the total amount due for each order, including the cost of the items, applicable taxes, delivery fees, and any other applicable charges.
4.3 Payments can be made using the payment methods accepted by Spaza Eats,such as credit cards, debit cards, or digital wallets. By providing paymentinformation, you represent that you are authorized to use the chosen payment method.
4.4 The Company may use third-party payment processors to handle paymenttransactions. The processing of payments will be subject to the terms, conditions,and privacy policies of those processors.

5. Cancellations and Refunds

5.1 Users may cancel an order before it has been accepted by the Merchant. Afterthe order has been accepted, cancellation requests are subject to Merchant andCompany policies.
5.2 Refunds for cancelled orders or unsatisfactory items will be processed accordingto the Company's refund policy. Users should refer to the refund policy for moredetails.

6. Intellectual Property

6.1 All intellectual property rights related to the Service, including trademarks, logos,software, and content, are owned by the Company or its licensors. Users areprohibited from using, copying, or distributing any part of the Service without prior written